Processing of personal data on VOLOwishlist.com

In the context of your use of our website VOLOwishlist.com and our mobile application (both together we will hereinafter referred to as " Services "), we, the company Apovo s.r.o., IČO: 24193216, with its registered office at & nbsp; Zavadilova 27, Prague 6, 16000 (hereinafter referred to as " VOLOwishlist.com "), the administrator of your personal data. Personal administrator data is the one who determines the purposes and means of processing, simply put, who decides why and how personal data is processed.

Below are our contact information in case you can't find the answers to your questions in & nbsp; this document or you don't understand any of the & nbsp; information provided.

effective from 1.1.2018

Who are we and how can you contact us?

What personal data do we process and how do we obtain it?

  • We obtain your personal data primarily from you:

    When registering and creating a user account

    If you set up a user account with us, we will need your e-mail and password, which you choose to log in.

    When using our Services

    When using our services, certain information may be collected passively. These are mainly the IP address, the type of browser and the type of operating system. We also use cookies and navigation data to collect information about the date and time of your visit and the information you searched for and displayed. If you use our mobile application, we may also obtain information about how you use our services on your device, including information about your location, if you have enabled this feature on your mobile device.

    When communicating with you or when you participate in our promotions and competitions

    We collect your personal information when you communicate with us - whether it's communication via email, phone, chat on our website or regular mail, or communication via social networks (especially your name, username and contact information). ). The same applies when you send messages through our Services, including reviews or feedback to & nbsp; our Services and the evaluation of your order.

    Information you provide about others

    Before you provide us with & nbsp; personal information (such as an address or telephone number) from a third party as part of your use of our Services, please make sure that such person agrees to & nbsp; provide their personal information and that you may provide it to us. You should also make sure that such person understands how our personal data will be processed by us.

  • In & nbsp; in some cases, we collect your personal information from third parties.

    Information from social networks

    If you choose to & nbsp; log in to our Services via social networks, such as Facebook, you provide us with your name, email address, date of birth, and other information available from & nbsp; your profile (which you choose to share with & nbsp; us).

    We also collect personal information from publicly available sources , especially social networks and the & nbsp; Internet, and & nbsp; our own activities , primarily by evaluating and by analyzing your personal data obtained from the above sources.

For what purposes do we process your personal data?

Access to & nbsp; our Services

We process your personal data in order to offer you the most relevant gift tips.

For this purpose, we process personal data on the basis of the legal title of performance of the contract.

Manage and improve our Services

Your information also serves to & nbsp; enable us to manage, improve and develop our Services, including through analysis.

For these purposes, we process your personal data on the basis of legitimate interest.

Fraud prevention and complianceduties

At Tomikup.cz, we closely monitor how our Services are used to ensure a high level of privacy. We do this primarily to be able to detect and prevent fraud and abuse of our Services. And also so that you can use our services without worries. In & nbsp; in some cases, we process your personal information to comply with legal requirements.

For this purpose, we process personal data on the basis of the legal title of legitimate interest and on the basis of the legal title of fulfilling a legal obligation.

Feedback and important changes in the Services

We also use your personal information to obtain feedback from you on the & nbsp; operation of our Services and to enable you to rate the restaurants from which you have placed your order. We will also notify you from time to time of important changes to our Services.

For these purposes, we process personal data on the basis of the legal title of legitimate interest.

Personalization of our Services

We would like to make what we offer you through our Services and in connection with & nbsp; related to them as closely as possible to what really interests you. We may use your personal information & nbsp; to better understand or at least attempt to do so. This also allows us to adapt our communication with you so that it is as relevant and interesting as possible for you.

For this purpose, we process personal data on the basis of the legal title of legitimate interest.

Marketing messages (direct marketing)

We also use your contact information to & nbsp; send you information about offers that may be of interest to you. For this purpose, we will contact you primarily via e-mail, SMS, or via our mobile application.

You can change your marketing message delivery settings at any time, primarily through your user account, by clicking on the "unsubscribe" link at the end of our emails, or simply email us at the address above (in the case of a mobile device, change your settings)

For these purposes, we process personal data on the basis of the legal title of legitimate interest.

Processing on the basis of consent

In some cases, we process your personal data on the basis of your consent - the purpose and other information regarding such processing are always listed in the information we provide to you at the time we request such consent.

The period for which we process and store your personal data

We only process and store your personal data for as long as is necessary for the purposes set out above, or as long as we comply with legal requirements. After this time, we will delete or anonymize personal data.

If we process your personal data on the basis of a legitimate interest, the processing lasts as long as our legitimate interest lasts. You can object at any time to the processing of your personal data, which takes place on the basis of a legal title of legitimate interest.

To whom do we make your personal data available?

We share your personal information with the following recipients:

  • with friends that you have confirmed yourself at Tomikup, in order to enable the sharing of gift preferences and wishes.
  • Depending on the payment method you choose in & nbsp; your order, in some cases we & nbsp; share your information with the & nbsp; provider of that payment method; this is the case, for example, if you decide to make a payment via Twisto (your personal data is transferred to Twisto payments a.s., ID number: 016 15 & nbsp; 165, with its registered office at Újezd ​​450/40, Malá Strana, 118 00 Prague 1); if you choose to make a payment by credit card, we never process your payment information and your interaction only occurs with the & nbsp; payment gateway operator;

Under the law, under certain conditions, we may be required to share your personal information without your consent with third parties (such as & nbsp; law enforcement agencies, etc.). This is our legal duty.

The processing of your personal data for the above purposes may involve their transfer to countries outside the European Economic Area. In such cases, except If the relevant public authority has determined that the country concerned guarantees an adequate level of personal data protection, we will ensure that the personal data transferred are protected in accordance with the applicable data protection regulations. To ensure an adequate level of protection, we usually use a personal data transfer agreement and standard contractual clauses approved for that purposepurpose by the European Commission. Further details on these transfers, which we expect to be minimal, can be provided upon request.

How do we process your personal data and how is it secured?

The processing of personal data takes place manually and automatically in electronic information systems, in electronic or paper form. Your personal data is processed primarily by our employees and processors. We have taken appropriate organizational and security measures to protect your personal information from any accidental loss, destruction, misuse, damage and unauthorized or illegal access. We have entered into relevant agreements with processors who process your personal data for us as administrators in order to guarantee adequate protection of your personal data. Employees and processors who participate in the processing of your personal data are bound by confidentiality.

What are your & nbsp; privacy rights?

You can exercise the following rights at any time during the processing of your personal data:

  • Right of access. You have the right to obtain confirmation of whether and what personal data we process, including the right to copies of the personal data we process. Please note that it will not be possible to disclose such information that would jeopardize our trade secrets or the rights of third parties.
  • Right of correction. If you find that your personal information we process is inaccurate or incomplete, you have the right to ask us to correct and update it.
  • Right to delete. In some cases, you have the right to contact us with a & nbsp; request to delete your personal information that we process. Please note that it is not always possible to delete personal data, especially if the processing takes place for a legitimate purpose and in accordance with data protection rules.
  • Right to restrict processing. In some cases, such as when you question the accuracy, legality, or our need to process your personal information, you have the right to ask us to restrict the processing of your personal information. If we comply with your request, we will limit the processing of personal data to the necessary minimum (and we will usually no longer actively process the data). We & nbsp; note that our data is subject to restrictions on our systems. If the restriction is lifted and we intend to continue processing your personal data, we will notify you in advance.
  • Right to portability. You have the right to request that we pass on your personal data that you have provided to us and that we process (in a commonly used and machine-readable format) to a third party (another data controller) that you specify in your request. Please note that you can only exercise this right if we process your personal data on the basis of your consent or for the purpose of fulfilling the contract and at the same time the processing is automated.
  • Right to file a complaint with the supervisory authority. If you believe that there has been a & nbsp; breach of personal data protection obligations, you have the right to lodge a complaint with the Personal Data Protection Authority or another authority of a Member State of the European Union responsible for supervising compliance with & nbsp; personal data protection obligations. . We care about you, so we will be very happy if you contact us directly before filing a complaint and give us the opportunity to resolve everything directly with you.

The right to object to the processing of personal data

In addition to the above rights, you also have the right to object to the processing of your personal data. An objection may be raised if the legal basis for the processing of personal data is a legitimate interest of the controller or a third party (or if the legal basis is the processing of a task performed in the public interest or in the exercise of official authority).

You can also dispute & nbsp; when we process your data for direct marketing purposes (based on a legal title of legitimate interest), including profiling to & nbsp; in order to find the most appropriate and & nbsp; offers for you.

If you object to the processing, we will not further process your personal data until we have established compelling reasons for the processing that outweigh your interests or your rights and freedoms. If you object to processing for direct marketing purposes (including profiling), we will stop processing your personal data for this purpose without further ado.

How can you complete your rights?atnit?

If you decide to exercise any of the above rights against us, please send us a message to the e-mail or postal address listed above. Please note that if you exercise your right, we must be sure of your identity. Therefore, in some cases we may ask you to provide proof. In the case of a request to delete an account and related personal data, it is thus easiest to use the link directly in the Contact section (it will be displayed only after logging in, thus confirming your identity).

In the event of any of the above rights being exercised, we will notify you in writing without undue delay of the manner in which your application has been processed.

Changes to information on the processing of personal data

We may edit or update this privacy information & nbsp; in the future. If we make changes, you will find out, among other things, by updating the date of the last modification listed in the introduction to this information. If we make changes that could have a material impact on your privacy, we will also notify you in another appropriate manner (such as by email or notice placed in the & nbsp; environment of our Services). We recommend that you read the information about the processing of personal data regularly in order to be informed about how we process your personal data and how you can protect your privacy.

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